Membership payments and GoCardless

Kenric uses an online payments service called GoCardless that sets up and collects Direct Debit payments from your bank.

To collect payments by Direct Debit, GoCardless first sets up a Direct Debit mandate on your account. This mandate is then used to collect the payment you have specified.

When you pay, GoCardless collects payment from your account into our own. These funds are then remitted on to Kenric.

About GoCardless security and authorizations

Authorized by the FCA: GoCardless is based in the United Kingdom and is authorised by the Financial Conduct Authority under the Payment Services Regulations 2009.

The Direct Debit Guarantee: If anything goes wrong with a transaction, payers are entitled to an instant refund.

Military grade encryption: all sensitive details are RSA encrypted, and only communicated over secure channels.

Find out more by visiting the GoCardless customer FAQs area.
Get a question for GoCardless? Call the support team on 020 7183 8674 or email help@gocardless.com